Shipping
At Poor Pickle, we understand the importance of timely and reliable shipping. We strive to provide our customers with a seamless shipping experience, ensuring that your orders are delivered to you in a prompt and efficient manner.
Shipping Methods
We offer various shipping methods to cater to your specific needs. During the checkout process, you will have the option to choose from the available shipping methods based on your location and preferences. Our shipping methods include:
- Standard Shipping: This is our default shipping method, which typically takes 3-5 business days for domestic orders and 7-14 business days for international orders.
- Express Shipping: For those who need their items sooner, we offer express shipping. This method ensures that your order is delivered within 1-3 business days for domestic orders and 3-7 business days for international orders.
- Free Shipping: We also provide free shipping on select items or orders that meet the specified criteria. The estimated delivery time for free shipping may vary depending on your location.
Order Processing Time
Once your order is placed, our dedicated team works diligently to process and prepare your items for shipment. We strive to process all orders within 1-2 business days, excluding weekends and holidays. Please note that during peak seasons or promotional periods, there may be slight delays in order processing due to high order volumes.
Tracking Your Order
To keep you informed about the status of your order, we provide tracking information for all shipped orders. Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment through our website or the designated courier's tracking portal.
Shipping Costs
Shipping costs are calculated based on various factors, including the weight and dimensions of your order, the shipping method selected, and the destination. The exact shipping cost for your order will be displayed during the checkout process before you make your payment.
Shipping Restrictions
While we strive to provide shipping services to as many locations as possible, there may be certain restrictions and limitations due to legal or logistical reasons. We apologize if we are unable to ship to your specific location and encourage you to reach out to our customer support team for further assistance.
Lost or Delayed Shipments
In the rare event that your shipment is lost or significantly delayed, please contact our customer support team at hello@poorpickle.com. We will work closely with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.
Change of Shipping Address
If you need to change the shipping address for your order, please contact us as soon as possible at hello@poorpickle.com. We will do our best to accommodate your request, but please note that changes to the shipping address may cause delays in delivery.
Contact Us
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team at hello@poorpickle.com. We are here to assist you and ensure that your shopping experience with Poor Pickle is exceptional.